When Will I Receive My Logins?

1 min. readlast update: 05.26.2025

The time it takes to get your account logins depends on two situations:

 

🔷After Payment Confirmation

Once your payment is verified, your account logins are automatically emailed. This usually happens within minutes.

 


 

🔷During a Pending Account Upgrade

If you're waiting for an account upgrade to the next level, our risk team will review your account to ensure compliance with our Terms & Conditionswhich may take up to 2 business days.

Your new logins will be sent once the review is complete. We appreciate your patience during this process.

 


😟 You can’t find your login email?

  • Check your spam or junk folder if you don’t see the email.

  • Still can’t find it? Contact us at support@citytradersimperium.com, and we’ll help you right away.

 

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