IP Restrictions, VPS/VPN, & Number of Devices Allowed to Use

We want to make trading with CTI safe, fair, and secure for everyone. Here's what you need to know about IP address tracking, devices, VPNs, and VPS usage.

🔷 IP Address Changes

We understand that your IP address can change, especially if you:

• Use a VPN,

• Trade while travelling, or

• Switch devices or locations.

✅ Good news: We do NOT ban accounts just because your IP changes.

❗ But: We monitor for suspicious patterns using IP, device, and behaviour data.

🔷 Travelling and Trading – What You Need to Know

We understand that many traders travel or work remotely, and we support that flexibility!

However, it's essential to keep CTI informed to avoid being flagged for suspicious activity.

🔷 Device Limits: Max 2 Devices Per Trader

To protect against account sharing or fraudulent activity:

✅ You may trade using:

• 1 PC or Laptop, and

• 1 Mobile Phone.

🚫 Trading from more than 2 devices is not allowed unless you have our written approval.

🔷 VPN/VPS Policy

You can use a VPN or VPS, but if our Risk Team detects a change in your IP address region (especially if it doesn't match your sign-up country), we may:

• Contact you for confirmation.

• Request proof, such as:

  • An invoice showing proof of ownership of the VPN or VPS in your name.

  • Confirmation that your VPN or VPS uses a static IP address (which we can whitelist for smoother access).

🔷 If We Detect Unusual Activity

• We’ll email you first to share what we’ve found.

• You’ll have the chance to explain or provide proof.

• If your explanation makes sense, you can continue trading.

• If it conflicts with our findings, your account may be terminated without refund.