Help CenterThe timing of receiving your account logins depends on two key factors:
(1) Immediately After Payment Confirmation
Once your payment is verified, our automated system promptly sends out your account logins. We strive to ensure this process is quick and efficient. If you do not find the logins in your inbox, please check your spam folder. Should they still be missing, do not hesitate to contact our customer support for assistance.
(2) Pending Account Upgrades
If your account is awaiting an upgrade to the next level, your logins will be issued once our risk team has completed the manual review of your account. We appreciate your patience during this process.